The ARCE company is one of the most powerful Ukrainian businesses in the provision of outsourcing services.
Since 2007, our team has been working 24/365 every day and every minute to provide quality services to our partners.
Being part of the ARCE team means always being in the whirlwind of events and professional challenges.
Join us and direct your efforts to support Ukraine and the Ukrainian employer.
Why ARCE?
ADMINISTRATIVE
The international company ARCE Contact Center has been a leader in the market for over 10 years. Thanks to our professionalism, leading companies worldwide trust us: diplomatic missions, aviation and tourist companies, mobile operators, online stores, banks, insurance companies, and more.
Our ideal candidate is:
A person with experience working in a managerial position;
Which has a high level of communication and responsibility
and the ability to work in a team;
Proficient in PC/Microsoft Office/Excel;
Understands that the daily use of "time management" concepts at work is the key to success and stable indicators;
S.M.A.R.T is not just "letters" for you, but a daily system of cooperation with the team;
And also speaks English at a level not lower than B1 (Intermediate).
Daily duties and tasks:
Analyzing the quality of our services;
Control and assurance of quality and full provision of services to clients;
Preparation and analysis of reports on the results of the group's work;
Improving the efficiency of the work of subordinates;
Creation of work schedules;
Communication with clients and customers;
Motivation, adaptation of employees;
Development and implementation of measures for agents that will directly affect their productivity and eNPS level.
As an employer, we guarantee:
Market competitive salary;
Adaptive work schedule;
Career and professional development;
A comfortable office with everything necessary for productive work;
Really interesting work, where you can fully reveal yourself as a professional;
Friendly staff;
Official employment;
Paid training by the company;
Constant support from colleagues;
Join us right now!
Leave your CV: ymelnyk@acc.com.ua
Work together with ARSE!
UA CALL CENTRE
WE, together with the leading Ukrainian mobile operator, are looking for a call center operator
Your daily responsibilities:
You will advise clients over the phone
Enter the results of conversations into the SRM system
Our ideal candidate:
Fluency in the Ukrainian language;Experienced PC user;
You want to be financially independent;
Sociable, responsible, punctual and have a desire to gain new skills and career opportunities
The company offers:
High salary + permanent bonuses;Transparent and clear terms of employment;
Flexible work schedule and the ability to combine work with personal affairs;
Comfortable working conditions in a modern and regional office;
Career and professional development;
Friendly team;
Official employment.
Join us right now!
Leave your CV: mivashko@acc.com.uaWork together with ARCE!
We, together with the leading Ukrainian mobile operator, are inviting you to work as a "Sales Manager".
What will you do:
Work with a hot customer base;
Advise clients - individuals, regarding terms, conditions of providing the company's services and their cost;
Provide offers to clients who already use the company's services to receive more profitable and extended service packages;How we see our ideal candidate:
You "talk" to the computer as "YOU";
You want to be financially independent;
Sociable, responsible, punctual and have a desire to acquire new skills and karter opportunities;
Working with us, you are guaranteed to receive:
High salary + permanent bonuses;
Transparent and clear employment conditions;
Flexible work schedule and the ability to combine work with personal affairs;
Comfortable working conditions in a modern and well-equipped office;
Career and professional development;
Friendly team;
Official employment.
Join us right now!
Leave your CV: mivashko@acc.com.ua
Work together with ARCE!
MULTILINGUAL CALL CENTRE
Sales Manager (Remote)
Duties:
- Providing answers to clients' questions;
- Creation of estimates/offers for existing clients;
- Customer support regarding the status of offers;
- Creation of orders, invoices and control of timely payment from clients;- Creation of reports from our CRM;
- Active communication with potential clients regarding new projects;- Conducting demonstrations for clients (via Google Meet);
- Software Navigation: Quickly learn about our SaaS software and help users with product usage questions;
- Informing customers about the features of various packages of our support and choosing the most suitable package for their needs;
- Collection of feedback from customers to improve our services;
Requirements for candidates:
- Spoken English (B1/B2);- At least 3 years of experience working with clients; preferably in a B2B / SaaS environment;
- Ability to use G-Suite, Google Docs, Zoom, Slack;
- High skills in customer service;
- Customer orientation;
- Willingness to learn and develop together with the ARCE team;
- Skills of working with clients via phone, Zoom or Google Meet;- Ability to conduct online demonstrations using a web camera.
What we offer:
- Remote work;
- Full training from beginner to professional;
- Opportunity to grow and develop in the company;
- Work with foreign clients (opportunity to improve your English);
- Young and active team;
- Work schedule 5/2, 8-hour shift with a 1-hour lunch break;
- Shifts from 16:00 to 01:00; - A full cycle of education and training, during which you will already receive a salary
Stages of the interview:
- Interview with HR. (Video recording (1 min) with answers to the questions); - Interview with the Republic of Moldova;
- The process of employment and training begins in case of passing two stages and receiving positive feedback from the client regarding the video.Join us right now!
Leave your CV: ymelnyk@acc.com.ua
Work together with ARCE!We are the most communicative, stylish, fashionable, and ambitious team of employees who work every day on unique projects of partner companies in the fields of leisure, entertainment, customer consultations regarding their questions to a mobile operator, internet and television provider, visa centers, online stores, gas stations, and other spheres.
Our ideal candidate:
Proficient in English (at least B2 level) or Polish, Georgian languages, clear diction;
Experience working with a PC at the user level;
Experience working with clients is a plus.
Responsibilities:Providing information to clients regarding visa applications;
Assisting clients in resolving problematic issues.
The company offers:
Competative salary;
Career and professional development;
Truly interesting work where you can fully reveal yourself as a professional;
Comfortable office with everything necessary for productive work;
Friendly team;
Official employment;
Salary payment twice a month;
Hourly pay;
Paid training;
Work schedule 5/2 16:00—00:00/01:00 - 09:00 (Sat and Sun — days off);
Join us right now!0633962829 — Julia
Work, earn, contribute to the economy of your country, pay taxes, donate, support the Armed Forces of Ukraine!
We are looking for a visa consultant
List of directions and languages:
- Georgian
- Polish
- English
- French
- Spanish
What will you do :
Provision of information to clients regarding visa opening;
Helping clients in solving problematic issues;
Consultation of clients who apply to the Embassy on visa issues, rights and responsibilities of citizens, such as requirements for entering other countries;
Reception, registration and processing of incoming appeals from citizens, ensuring their high-quality and professional response;
Management and maintenance of consular documentation, maintaining a customer database.How we see our ideal candidate:
experience with a PC at the user level;
High communication skills and ethical standards.
Ability to work in an international environment and with diverse cultures
Knowledge of a foreign language at the B2 level
Working with us, you are guaranteed to receive:
Payment of salary twice a month;
Hourly wages (the ability to independently influence the level of wages);
Paid training from the company;
Work schedule 5/2 (Saturday and Sunday weekend)
The prospect of professional growth;
The opportunity to practice a foreign language every day
System of corporate benefits and support.
Join us right now and improve your language skills!
Leave your CV: ymelnyk@acc.com.ua
Work together with ARCE!